Stonex International
 
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Quality

In any economy that is growing as fast as ours every business house can enter the market. But the survivors and the successful ones are those who can deliver quality. We have standardized six issues, which would give us an indication of the improvements we are progressively making.

Products
We will only be dealing in products that make business sense. They should add to the value of the end user and also be profitable than its substitutes. The products should be highly effective for their use and should delight the customer.

Delivery Times
It has always been a challenge in the Indian subcontinent to maintain committed deadlines. We have experienced the loss due to lack of timely availability of inputs and other factors of production. We will always commit times that we can meet and also gear up our systems to shorten this time progressively.

For urgent requirements that are continuous in nature we will arrange for adequate in house inventory to support the businesses of our customers.

We will also upgrade our systems to be dynamic to the customer needs.

People
People in any organization always make a big difference. We are a closely-knit unit and will always focus on the development of our most valuable resource, namely, humans. We sincerely believe that the above two would only be effective if we can get our people to believe in themselves that we can be above any foreseeable competition.

Vendor development
Vendor development will be the most important of the factors. Vendors will be chosen on the basis of their Production, Financial and developmental strengths. They will be tested for the quality they roll out, in terms of : Product, Packaging for International Markets, Timely delivery, After sales responsibility of products and rolling out new designs suitable to the International Markets.

Packaging
The repacking will be done at our end or at the vendor's end with our supervision. It will ensure that the buyer receives the goods in an undamaged manageable form.

After Sales
We ensure our buyers that we are not a One Deal company and will always like to maintain strong long lasting relationships rather than short-term profits. We will always stand by the buyer in case of any problems even after the sale is complete.